St. Charles, IL 60174(847) 641-3185
Monday–Saturday, 9 AM–5 PM · by appointment only. Book a time before you come to drop off or collect a rug.
Get directions →Our St. Charles location is the local point of access to Ahmadi Rug for the western suburbs and the Fox Valley. Customers in St. Charles, Geneva, Batavia, Naperville and Aurora can start and finish a rug’s care here instead of traveling to Skokie.
Every rug that comes through St. Charles is cleaned or repaired in our Skokie workshop and then returned.
Why we keep a Fox Valley location in St. Charles
The location also lets us organize efficient routes through the western suburbs. Local appointments around St. Charles are a 5 to 20 minute drive from it.
We see it as the place where we build lasting working relationships in the Fox Valley: with homeowners, interior designers, antique dealers and trade professionals.
Contemporary rugs and valuable handmade Oriental pieces
For St. Charles customers we clean and restore contemporary rugs as well as valuable handmade Oriental pieces. Before recommending any treatment, we examine the rug’s construction, fibers, dyes and present condition.
That examination shapes our Oriental rug cleaning. Across the western suburbs, our work centers on area rug cleaning, pet odor, fringe and binding, specialty care, and the restoration of valuable handmade pieces.
Pet odor, fringe and binding
If a rug arrives with a pet odor, we name it at the inspection and build pet odor removal into that rug’s plan. We do not promise that every stain or area of damage can be fully corrected.
Where a rug’s fringe is worn or a side cord has failed, we can rebuild them through rug fringe repair.
Restoration for older and valuable rugs
A valuable rug sometimes needs more than a cleaning. Rug restoration can mean matching wool and silk, dyeing yarn to the right color, rebuilding damaged sections and stabilizing areas that have weakened. The goal is to keep the piece’s original character.
Our master conservator, Ghorban Ahmadi, is also our principal appraiser; he has performed conservation work for the State Hermitage Museum, the Musée du Louvre, and the British Museum.
What people weigh before letting a rug go
The worries we hear about are color bleeding, shrinkage, damage, loss, and a rug that comes back worse than it left. Our answer is a sequence. We inspect the rug, document its condition and identify its materials and construction, then recommend a treatment and explain why before anything proceeds. Dust removal, appropriate washing and controlled drying follow, with a final inspection before the rug leaves the workshop.
As rug specialists rather than carpet cleaners, we make sure you know who is handling your rug, what we recommend and the reason for it.
Pickup, delivery and the western route
Our insured pickup and delivery is free for many St. Charles addresses within 5 miles of our St. Charles location. Insured pickup and delivery is free within 5 miles of our Skokie workshop or our St. Charles location, and $75 round trip beyond. On larger orders and restoration projects we may waive the transportation fee; we tell you at estimate.
We pick up across Downtown St. Charles and along Main Street, near the Fox River and Pottawatomie Park, off Randall Road, and in the east- and west-side residential neighborhoods. Thursday is the western route day for St. Charles and the western suburbs: a typical route day, confirmed when you book. We cannot promise same-day pickup or delivery, because each appointment depends on route availability.
On our western route, St. Charles neighbors Geneva, Batavia and South Elgin. The same location also serves customers from Naperville and Aurora.
Bobby handles certain high-value pickups, complex estimates and special requests. For any rug, ask for a free estimate.
