Rugs we collect in Joliet are inspected, washed and dried in our Skokie workshop, and repaired by hand when they need it.
Route, drive time and scheduling for Joliet
Joliet addresses are about 45 to 65 minutes from our St. Charles location. Our Thursday western route covers Joliet, a typical route day confirmed when you book.
Every Joliet appointment depends on route availability, and we cannot promise same-day pickup or delivery. We collect from homes around Downtown Joliet and Jefferson Street, near the Des Plaines River, along Route 59, and across Joliet’s residential neighborhoods.
Getting the rug out of a Joliet home
Insured pickup and delivery is free within 5 miles of our Skokie workshop or our St. Charles location, and $75 round trip beyond. On larger orders and restoration projects we may waive the transportation fee; we tell you at estimate.
Joliet is mostly residential, and we arrange apartment and condo pickups with you ahead of time. When you book, tell us if the rug is oversized or heavy, sits up a flight of stairs, or if the building needs an elevator reservation or a certificate of insurance.
Bringing a Joliet rug to St. Charles yourself
You can also book a time to bring the rug to our St. Charles location. Nothing is washed or repaired there: the rug goes on to our Skokie workshop to be assessed and cleaned, then comes back by delivery or for collection in St. Charles, whichever suits you.
How a Joliet rug is cleaned
We give particular care to the family household rugs and contemporary handmade wool rugs we collect in Joliet, and each one is assessed before we decide how to wash it. Our rug cleaning follows eight steps: an inspection, dust removal, an assessment of dyes and fibers, pre-treatment, hand washing, a rinse, controlled drying and a final inspection.
Every Joliet rug is cleaned in our Skokie workshop, where dust removal comes before the wash. We immerse a Joliet rug fully only when its construction and condition permit.
Pet urine in wool rugs
We pay particular attention to pet stains and odors in Joliet rugs. Pet odor removal begins with a UV inspection to map how far the urine has spread, then an enzyme pre-treatment for the uric-acid crystals in the foundation. A cold-water hand wash and a pH-balanced neutralizing rinse follow, and the rug dries flat at room temperature so leftover odor compounds do not reactivate.
Fringe, side bindings and restoration
The fringe on a hand-knotted rug is the warp itself, left exposed at each end, and its wear travels into the guard border and then the knot rows. Our fringe repair stabilizes the loose warp ends and rebuilds each end the way it was made, in wool, cotton or goat hair suited to the weaving tradition, with no glue and no serging.
For a valuable handmade piece, restoration may mean matching wool and silk, dyeing yarn to color, rebuilding damaged areas by hand and stabilizing weak ones, to keep the rug’s original character. Between 1984 and 1993, Ghorban Ahmadi, our Principal and Master Conservator, performed conservation work for the State Hermitage Museum, the Musée du Louvre, and the British Museum.
What happens before any work starts
Customers worry about color bleeding, shrinkage, damage and loss. Before we begin, we inspect the rug, document its condition and identify how it was made and from what, then tell you what we recommend and why. The scope of work is defined before it starts, and any material change needs your approval.
Joliet’s route neighbors
Joliet’s route neighbors are Plainfield, Shorewood and Naperville.
To start, send a photo of the rug and its measurements through our free estimate request. We reply the same business day, and any figure we give stays preliminary until the rug has been inspected in Skokie.
