Rug damage claim? We work directly with your adjuster.
RICA-certified damage assessments and full restoration services. Accepted by State Farm, Allstate, Chubb, Cincinnati Financial, and AIG. Free initial assessment.
Everything your claim requires
RICA-Certified Damage Report
A formal written assessment: cause of damage, extent, pre-damage condition estimate, restoration cost. RICA-certified and accepted by all major carriers.
Restoration Estimate
Itemized, written restoration estimate covering cleaning, reweaving, color correction, and structural repair. Firm price, no adjustments.
Full Restoration Service
All restoration work performed in-house at our Skokie workshop. Nothing outsourced. Ghorban supervises every conservation job.
Final Condition Documentation
Before/after photography and post-restoration condition report. Exactly what your carrier needs to close the claim.
Water, fire, smoke, and moths
Water damage
The most time-sensitive claim. Water that reaches the cotton foundation causes rot within days in warm conditions. The faster we receive the rug, the more is recoverable. Emergency 48-hour response available.
Fire and smoke
Smoke penetrates wool pile deeply. Fire damage ranges from scorching to complete pile loss. Both require specialist assessment to determine what is restorable.
Moth damage
Active infestation must be treated before restoration. We treat, clean, and reweave in sequence. Moth damage caught early is largely repairable.
Storm and transit
Flooding, roof collapses, moving damage. Written documentation provided for any claim requiring evidence of pre- and post-loss rug condition.
Our reports are accepted by:
- State Farm
- Allstate
- Chubb
- Cincinnati Financial
- AIG
Bobby Ahmadi’s RICA-certified damage reports are written to meet the documentation requirements of insurance carriers. We can work directly with your adjuster to ensure the claim is processed smoothly and the settlement reflects the true restoration cost.
Send Bobby the claim details
For the fastest response, text photos of the damage to (847) 440-1349 or email info@ahmadirug.com. Bobby responds within 2 hours. For urgent water damage, call directly.
- — Your name, phone, email
- — Insurance carrier and claim number (if open)
- — Adjuster name and phone (if assigned)
- — Type of damage (water / fire / smoke / moth / storm / transit / other)
- — Brief description (e.g. burst pipe, 6×9 Persian wool, soaked through, color bleeding at border)
- — Photos of the damaged rug, both sides
Common questions
Will my homeowner's insurance cover rug damage?
Most standard homeowner and renter's policies cover rugs as personal property under the same coverage as furniture. Coverage depends on your policy and the cause of damage. A RICA-certified damage report from Bobby establishes the restoration cost for your adjuster.
How quickly can you assess the damage?
For water damage — within 24-48 hours. For other damage types, Bobby reviews photos immediately and responds within 2 hours. In-person assessment is typically scheduled within a week.
Do you work with public adjusters?
Yes. We work with both staff adjusters and independent public adjusters. Bobby can attend in-person inspections if needed to provide expert documentation of the damage.
What documentation do you provide?
A RICA-certified written report covering: damage description, probable cause, pre-damage condition estimate, photographic documentation, itemized restoration cost, and Bobby Ahmadi's signature and RICA certification number.
Water damage? Move fast.
The faster we receive the rug after water exposure, the more is recoverable. Emergency 48-hour response on water damage claims. Call (847) 440-1349.
The Rug Owner’s Care Guide
10 pages covering fiber care, rotation schedules, spill response, moth prevention, and when to call a professional. Written by Ghorban from 40 years of conservation work.