Last Updated: January 2026

Welcome to Ahmadi Rug (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, https://ahmadirug.com (the “Website”), and our services. By accessing or using our Website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Website or services.

1. Services

Ahmadi Rug provides professional rug cleaning, repair, restoration, appraisal, storage, and custom rug services. All services are subject to availability, inspection, and acceptance by Ahmadi Rug.

We reserve the right to refuse service for any reason, including but not limited to unsafe conditions, misrepresentation of items, or non-payment history.

2. Estimates and Pricing

  • Estimates provided through the Website, phone, email, or in person are non-binding until the rug or item is physically inspected.

  • Final pricing may change based on size, condition, material, construction, contamination, or required labor.

  • Additional charges may apply for expedited services, pickup/delivery outside standard service areas, or specialty treatments.

3. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed in writing.

  • We accept approved payment methods as communicated at the time of service.

  • Unpaid balances may result in storage fees, delayed return, or legal collection actions.

4. Pickup, Delivery, and Storage

  • Pickup and delivery schedules are estimates and not guaranteed times.

  • Ahmadi Rug is not responsible for delays caused by weather, traffic, access restrictions, or circumstances beyond our control.

  • Rugs not picked up or accepted for delivery within 30 days of service completion may incur storage fees.

  • Rugs left unpaid or unclaimed for 90 days may be considered abandoned and handled in accordance with applicable law.

5. Risk of Damage and Limitations

Rugs are often fragile, aged, or previously damaged. By using our services, you acknowledge and agree that:

  • Pre-existing wear, dry rot, dye instability, moth damage, odors, stains, or structural weaknesses may worsen despite proper care.

  • Cleaning or restoration may not fully remove stains, odors, or discoloration.

  • Some risks are inherent and unavoidable in rug care.

To the fullest extent permitted by law, Ahmadi Rug’s liability is limited to the lesser of the fair market value of the rug or the amount paid for the service performed.

6. Insurance and Claims

  • Any claim for damage must be reported within 48 hours of delivery or pickup.

  • Failure to notify us within this period constitutes acceptance of the work as satisfactory.

  • Photographic documentation may be required for claims.

7. Website Use

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to gain unauthorized access to systems or data

  • Copy, reproduce, or distribute Website content without permission

  • Submit false or misleading information through forms

We reserve the right to restrict or terminate access to the Website at our discretion.

8. Intellectual Property

All Website content, including text, images, logos, graphics, and design, is the property of Ahmadi Rug or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Disclaimer of Warranties

The Website and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, reliability, or availability.

12. Limitation of Liability

To the maximum extent permitted by law, Ahmadi Rug shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or services.

13. Indemnification

You agree to indemnify and hold harmless Ahmadi Rug, its owners, employees, and agents from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

15. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of the Website or services after changes constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Ahmadi Rug
Website: https://ahmadirug.com
Email: info@ahmadirug.com