Why Clean? (When it’s the right move)
Dull color & flat pile
Reveal the original palette.
Color, Lift, Luster
Dry soils mask color and crush pile. Our hand wash removes micro-grit, restores wool’s natural sheen, and lifts the nap so the design reads crisp and alive again.
Pet odor & accidents
Treat the source, not the surface.
Foundation-Level Deodorization
Topical sprays can’t reach the foundation. We use controlled decontamination soaks and thorough rinsing to neutralize odor where it begins—without harsh perfumes.
Allergies & hygiene
Better air quality at home
Deep Soil Removal
Rugs trap dust, dander, and pollen. Scheduled cleaning removes embedded particulates and residues, improving indoor comfort while protecting fibers from abrasive wear.
Spills & stains
Calm the field, lie flat.
Clean + Block
Over-wet or humid rugs can distort. A conservation wash followed by blocking restores geometry and reduces trip edges—no tapes or glues required.
Protect your investment
Maintenance preserves life.
Care That Pays You Back
Regular cleaning (12–24 months; 6–12 with pets/traffic) removes abrasive grit and preserves dyes, structure, and value—especially on heirlooms and fine contemporary pieces.
Ready to see your rug at its best again?
We’ll hand wash, rinse clear, dry flat, and—when helpful—block for a calm, true finish. In-house, insured, and documented.
What We Clean (Materials, constructions & special cases)
Red wine/coffee/food
targeted stain work, pH-balanced, dye-safe
Pet urine & odor
foundation-level deodorization soaks + full rinsing
Color bleed correction
stabilize + correct where feasible
What cleaning can (and can’t) do
Expect: brighter color, softer hand, lifted pile, cleaner fringe, calmer lay after optional blocking.
Limits: oxidized stains, dye loss, severe pet burn, and UV fade may not fully reverse. We’ll show “good/better/best” paths and never over-promise.
We groom pile direction and, if needed, light blocking restores calm borders and corners.
Silk-safe pH, cool temperatures, and minimal mechanical action. We often use support netting
during rinse and dry flat away from direct heat/light to preserve sheen and hand.
Dry soil removal is key; colors are pre-tested. Post-wash, we re-tension/block to correct edge
curl and weft shift so the rug lies flat and square.
Higher pile or blended fibers get low-stress grooming to lift nap without fuzzing.
We protect lanolin in good wools and avoid heat that can distort texture.
We evaluate fiber/backing pairs (polypropylene, nylon, viscose/rayon, jute).
No hot wand/steam methods. If latex/jute backings are weak, we’ll discuss limits or backing work.
Pet urine & odor — Foundation-level deodorization soaks with full rinsing; topical sprays alone won’t work. Heavy cases may need multiple cycles; we’ll advise if prior damage (dye loss) exists.
Red wine / coffee / food — Targeted, pH-balanced stain work after dye testing. At home: blot with water only (no scrubbing, no vinegar/oxy) and contact us quickly to avoid setting.
Color bleed correction — We first stabilize fugitive areas, then perform controlled correction and toning where feasible. Some severe transfers won’t fully reverse; we’ll show best options.
Tufted latex odor / delamination — Cleaning reduces surface odor, but oxidized or crumbling latex may keep off-gassing. We’ll discuss re-latex/backing replacement when appropriate.
Post-flood care — Priority intake within 24–48 hours. We triage for dye stability, perform controlled wash and flat dry-down, and document for insurance when needed.
Our Process
Inspection & Dye Test
Rug Dusting (Dry Soil Removal)
Vacuuming (Both Sides)
Gentle Pre-Rinse
Back Shampooing (Targeted)
Flip & Controlled Extraction
Face Shampooing (Cycled Wash/Rinse)
High-Speed Moisture Extraction
Pile Grooming (Set the Nap)
Air drying
Blocking & Re-Tensioning (As Needed)
Shearing (As Needed)
Fringe Detailing
Final Vacuum & Quality Inspection
Rug Cleaning Gallery